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According to our latest study, the global Business Processes Outsourcing market size was valued at USD million in 2022 and is forecast to a readjusted size of USD million by 2029 with a CAGR of % during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
This report is a detailed and comprehensive analysis for global Business Processes Outsourcing market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.
Key Features:
Global Business Processes Outsourcing market size and forecasts, in consumption value ($ Million), 2018-2029
Global Business Processes Outsourcing market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global Business Processes Outsourcing market size and forecasts, by Type and by Application, in consumption value ($ Million), 2018-2029
Global Business Processes Outsourcing market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Business Processes Outsourcing
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Business Processes Outsourcing market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include ADP, Teleperformance, Concentrix, Paychex and Conduent, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.
Market segmentation
Business Processes Outsourcing market is split by Type and by Application. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
CRM (Customer Relationship Management) BPO
HRO (Human Resources Outsourcing) BPO
Finance and Administration (F&A) BPO
Other BPO Services
Market segment by Application
Bank
Medical Insurance
Retail
Information Technology and Telecommunications
Other
Market segment by players, this report covers
ADP
Teleperformance
Concentrix
Paychex
Conduent
Arvato Bertelsmann
TCS
DXC Technologies
Accenture
HCL Technologies Limited
Genpact
Amdocs Ltd
IBM
First source Solutions
Intelenet Global Services
Capgemini SE
China Customer Relations Centers Inc
China Data Group Co., Ltd
Chinasoft International Co., Ltd
Infosys Ltd (Infosys BPM)
M and Y Global Services
Northking Information Technology Co., Ltd
Wipro Ltd
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Business Processes Outsourcing product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Business Processes Outsourcing, with revenue, gross margin and global market share of Business Processes Outsourcing from 2018 to 2023.
Chapter 3, the Business Processes Outsourcing competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and Business Processes Outsourcing market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of Business Processes Outsourcing.
Chapter 13, to describe Business Processes Outsourcing research findings and conclusion.
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
1 Market Overview
1.1 Product Overview and Scope of Business Processes Outsourcing
1.2 Market Estimation Caveats and Base Year
1.3 Classification of Business Processes Outsourcing by Type
1.3.1 Overview: Global Business Processes Outsourcing Market Size by Type: 2018 Versus 2022 Versus 2029
1.3.2 Global Business Processes Outsourcing Consumption Value Market Share by Type in 2022
1.3.3 CRM (Customer Relationship Management) BPO
1.3.4 HRO (Human Resources Outsourcing) BPO
1.3.5 Finance and Administration (F&A) BPO
1.3.6 Other BPO Services
1.4 Global Business Processes Outsourcing Market by Application
1.4.1 Overview: Global Business Processes Outsourcing Market Size by Application: 2018 Versus 2022 Versus 2029
1.4.2 Bank
1.4.3 Medical Insurance
1.4.4 Retail
1.4.5 Information Technology and Telecommunications
1.4.6 Other
1.5 Global Business Processes Outsourcing Market Size & Forecast
1.6 Global Business Processes Outsourcing Market Size and Forecast by Region
1.6.1 Global Business Processes Outsourcing Market Size by Region: 2018 VS 2022 VS 2029
1.6.2 Global Business Processes Outsourcing Market Size by Region, (2018-2029)
1.6.3 North America Business Processes Outsourcing Market Size and Prospect (2018-2029)
1.6.4 Europe Business Processes Outsourcing Market Size and Prospect (2018-2029)
1.6.5 Asia-Pacific Business Processes Outsourcing Market Size and Prospect (2018-2029)
1.6.6 South America Business Processes Outsourcing Market Size and Prospect (2018-2029)
1.6.7 Middle East and Africa Business Processes Outsourcing Market Size and Prospect (2018-2029)
2 Company Profiles
2.1 ADP
2.1.1 ADP Details
2.1.2 ADP Major Business
2.1.3 ADP Business Processes Outsourcing Product and Solutions
2.1.4 ADP Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.1.5 ADP Recent Developments and Future Plans
2.2 Teleperformance
2.2.1 Teleperformance Details
2.2.2 Teleperformance Major Business
2.2.3 Teleperformance Business Processes Outsourcing Product and Solutions
2.2.4 Teleperformance Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.2.5 Teleperformance Recent Developments and Future Plans
2.3 Concentrix
2.3.1 Concentrix Details
2.3.2 Concentrix Major Business
2.3.3 Concentrix Business Processes Outsourcing Product and Solutions
2.3.4 Concentrix Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.3.5 Concentrix Recent Developments and Future Plans
2.4 Paychex
2.4.1 Paychex Details
2.4.2 Paychex Major Business
2.4.3 Paychex Business Processes Outsourcing Product and Solutions
2.4.4 Paychex Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.4.5 Paychex Recent Developments and Future Plans
2.5 Conduent
2.5.1 Conduent Details
2.5.2 Conduent Major Business
2.5.3 Conduent Business Processes Outsourcing Product and Solutions
2.5.4 Conduent Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.5.5 Conduent Recent Developments and Future Plans
2.6 Arvato Bertelsmann
2.6.1 Arvato Bertelsmann Details
2.6.2 Arvato Bertelsmann Major Business
2.6.3 Arvato Bertelsmann Business Processes Outsourcing Product and Solutions
2.6.4 Arvato Bertelsmann Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.6.5 Arvato Bertelsmann Recent Developments and Future Plans
2.7 TCS
2.7.1 TCS Details
2.7.2 TCS Major Business
2.7.3 TCS Business Processes Outsourcing Product and Solutions
2.7.4 TCS Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.7.5 TCS Recent Developments and Future Plans
2.8 DXC Technologies
2.8.1 DXC Technologies Details
2.8.2 DXC Technologies Major Business
2.8.3 DXC Technologies Business Processes Outsourcing Product and Solutions
2.8.4 DXC Technologies Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.8.5 DXC Technologies Recent Developments and Future Plans
2.9 Accenture
2.9.1 Accenture Details
2.9.2 Accenture Major Business
2.9.3 Accenture Business Processes Outsourcing Product and Solutions
2.9.4 Accenture Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.9.5 Accenture Recent Developments and Future Plans
2.10 HCL Technologies Limited
2.10.1 HCL Technologies Limited Details
2.10.2 HCL Technologies Limited Major Business
2.10.3 HCL Technologies Limited Business Processes Outsourcing Product and Solutions
2.10.4 HCL Technologies Limited Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.10.5 HCL Technologies Limited Recent Developments and Future Plans
2.11 Genpact
2.11.1 Genpact Details
2.11.2 Genpact Major Business
2.11.3 Genpact Business Processes Outsourcing Product and Solutions
2.11.4 Genpact Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.11.5 Genpact Recent Developments and Future Plans
2.12 Amdocs Ltd
2.12.1 Amdocs Ltd Details
2.12.2 Amdocs Ltd Major Business
2.12.3 Amdocs Ltd Business Processes Outsourcing Product and Solutions
2.12.4 Amdocs Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.12.5 Amdocs Ltd Recent Developments and Future Plans
2.13 IBM
2.13.1 IBM Details
2.13.2 IBM Major Business
2.13.3 IBM Business Processes Outsourcing Product and Solutions
2.13.4 IBM Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.13.5 IBM Recent Developments and Future Plans
2.14 First source Solutions
2.14.1 First source Solutions Details
2.14.2 First source Solutions Major Business
2.14.3 First source Solutions Business Processes Outsourcing Product and Solutions
2.14.4 First source Solutions Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.14.5 First source Solutions Recent Developments and Future Plans
2.15 Intelenet Global Services
2.15.1 Intelenet Global Services Details
2.15.2 Intelenet Global Services Major Business
2.15.3 Intelenet Global Services Business Processes Outsourcing Product and Solutions
2.15.4 Intelenet Global Services Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.15.5 Intelenet Global Services Recent Developments and Future Plans
2.16 Capgemini SE
2.16.1 Capgemini SE Details
2.16.2 Capgemini SE Major Business
2.16.3 Capgemini SE Business Processes Outsourcing Product and Solutions
2.16.4 Capgemini SE Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.16.5 Capgemini SE Recent Developments and Future Plans
2.17 China Customer Relations Centers Inc
2.17.1 China Customer Relations Centers Inc Details
2.17.2 China Customer Relations Centers Inc Major Business
2.17.3 China Customer Relations Centers Inc Business Processes Outsourcing Product and Solutions
2.17.4 China Customer Relations Centers Inc Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.17.5 China Customer Relations Centers Inc Recent Developments and Future Plans
2.18 China Data Group Co., Ltd
2.18.1 China Data Group Co., Ltd Details
2.18.2 China Data Group Co., Ltd Major Business
2.18.3 China Data Group Co., Ltd Business Processes Outsourcing Product and Solutions
2.18.4 China Data Group Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.18.5 China Data Group Co., Ltd Recent Developments and Future Plans
2.19 Chinasoft International Co., Ltd
2.19.1 Chinasoft International Co., Ltd Details
2.19.2 Chinasoft International Co., Ltd Major Business
2.19.3 Chinasoft International Co., Ltd Business Processes Outsourcing Product and Solutions
2.19.4 Chinasoft International Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.19.5 Chinasoft International Co., Ltd Recent Developments and Future Plans
2.20 Infosys Ltd (Infosys BPM)
2.20.1 Infosys Ltd (Infosys BPM) Details
2.20.2 Infosys Ltd (Infosys BPM) Major Business
2.20.3 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Product and Solutions
2.20.4 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.20.5 Infosys Ltd (Infosys BPM) Recent Developments and Future Plans
2.21 M and Y Global Services
2.21.1 M and Y Global Services Details
2.21.2 M and Y Global Services Major Business
2.21.3 M and Y Global Services Business Processes Outsourcing Product and Solutions
2.21.4 M and Y Global Services Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.21.5 M and Y Global Services Recent Developments and Future Plans
2.22 Northking Information Technology Co., Ltd
2.22.1 Northking Information Technology Co., Ltd Details
2.22.2 Northking Information Technology Co., Ltd Major Business
2.22.3 Northking Information Technology Co., Ltd Business Processes Outsourcing Product and Solutions
2.22.4 Northking Information Technology Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.22.5 Northking Information Technology Co., Ltd Recent Developments and Future Plans
2.23 Wipro Ltd
2.23.1 Wipro Ltd Details
2.23.2 Wipro Ltd Major Business
2.23.3 Wipro Ltd Business Processes Outsourcing Product and Solutions
2.23.4 Wipro Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
2.23.5 Wipro Ltd Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Business Processes Outsourcing Revenue and Share by Players (2018-2023)
3.2 Market Share Analysis (2022)
3.2.1 Market Share of Business Processes Outsourcing by Company Revenue
3.2.2 Top 3 Business Processes Outsourcing Players Market Share in 2022
3.2.3 Top 6 Business Processes Outsourcing Players Market Share in 2022
3.3 Business Processes Outsourcing Market: Overall Company Footprint Analysis
3.3.1 Business Processes Outsourcing Market: Region Footprint
3.3.2 Business Processes Outsourcing Market: Company Product Type Footprint
3.3.3 Business Processes Outsourcing Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global Business Processes Outsourcing Consumption Value and Market Share by Type (2018-2023)
4.2 Global Business Processes Outsourcing Market Forecast by Type (2024-2029)
5 Market Size Segment by Application
5.1 Global Business Processes Outsourcing Consumption Value Market Share by Application (2018-2023)
5.2 Global Business Processes Outsourcing Market Forecast by Application (2024-2029)
6 North America
6.1 North America Business Processes Outsourcing Consumption Value by Type (2018-2029)
6.2 North America Business Processes Outsourcing Consumption Value by Application (2018-2029)
6.3 North America Business Processes Outsourcing Market Size by Country
6.3.1 North America Business Processes Outsourcing Consumption Value by Country (2018-2029)
6.3.2 United States Business Processes Outsourcing Market Size and Forecast (2018-2029)
6.3.3 Canada Business Processes Outsourcing Market Size and Forecast (2018-2029)
6.3.4 Mexico Business Processes Outsourcing Market Size and Forecast (2018-2029)
7 Europe
7.1 Europe Business Processes Outsourcing Consumption Value by Type (2018-2029)
7.2 Europe Business Processes Outsourcing Consumption Value by Application (2018-2029)
7.3 Europe Business Processes Outsourcing Market Size by Country
7.3.1 Europe Business Processes Outsourcing Consumption Value by Country (2018-2029)
7.3.2 Germany Business Processes Outsourcing Market Size and Forecast (2018-2029)
7.3.3 France Business Processes Outsourcing Market Size and Forecast (2018-2029)
7.3.4 United Kingdom Business Processes Outsourcing Market Size and Forecast (2018-2029)
7.3.5 Russia Business Processes Outsourcing Market Size and Forecast (2018-2029)
7.3.6 Italy Business Processes Outsourcing Market Size and Forecast (2018-2029)
8 Asia-Pacific
8.1 Asia-Pacific Business Processes Outsourcing Consumption Value by Type (2018-2029)
8.2 Asia-Pacific Business Processes Outsourcing Consumption Value by Application (2018-2029)
8.3 Asia-Pacific Business Processes Outsourcing Market Size by Region
8.3.1 Asia-Pacific Business Processes Outsourcing Consumption Value by Region (2018-2029)
8.3.2 China Business Processes Outsourcing Market Size and Forecast (2018-2029)
8.3.3 Japan Business Processes Outsourcing Market Size and Forecast (2018-2029)
8.3.4 South Korea Business Processes Outsourcing Market Size and Forecast (2018-2029)
8.3.5 India Business Processes Outsourcing Market Size and Forecast (2018-2029)
8.3.6 Southeast Asia Business Processes Outsourcing Market Size and Forecast (2018-2029)
8.3.7 Australia Business Processes Outsourcing Market Size and Forecast (2018-2029)
9 South America
9.1 South America Business Processes Outsourcing Consumption Value by Type (2018-2029)
9.2 South America Business Processes Outsourcing Consumption Value by Application (2018-2029)
9.3 South America Business Processes Outsourcing Market Size by Country
9.3.1 South America Business Processes Outsourcing Consumption Value by Country (2018-2029)
9.3.2 Brazil Business Processes Outsourcing Market Size and Forecast (2018-2029)
9.3.3 Argentina Business Processes Outsourcing Market Size and Forecast (2018-2029)
10 Middle East & Africa
10.1 Middle East & Africa Business Processes Outsourcing Consumption Value by Type (2018-2029)
10.2 Middle East & Africa Business Processes Outsourcing Consumption Value by Application (2018-2029)
10.3 Middle East & Africa Business Processes Outsourcing Market Size by Country
10.3.1 Middle East & Africa Business Processes Outsourcing Consumption Value by Country (2018-2029)
10.3.2 Turkey Business Processes Outsourcing Market Size and Forecast (2018-2029)
10.3.3 Saudi Arabia Business Processes Outsourcing Market Size and Forecast (2018-2029)
10.3.4 UAE Business Processes Outsourcing Market Size and Forecast (2018-2029)
11 Market Dynamics
11.1 Business Processes Outsourcing Market Drivers
11.2 Business Processes Outsourcing Market Restraints
11.3 Business Processes Outsourcing Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
11.5 Influence of COVID-19 and Russia-Ukraine War
11.5.1 Influence of COVID-19
11.5.2 Influence of Russia-Ukraine War
12 Industry Chain Analysis
12.1 Business Processes Outsourcing Industry Chain
12.2 Business Processes Outsourcing Upstream Analysis
12.3 Business Processes Outsourcing Midstream Analysis
12.4 Business Processes Outsourcing Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
List of Tables
Table 1. Global Business Processes Outsourcing Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Table 2. Global Business Processes Outsourcing Consumption Value by Application, (USD Million), 2018 & 2022 & 2029
Table 3. Global Business Processes Outsourcing Consumption Value by Region (2018-2023) & (USD Million)
Table 4. Global Business Processes Outsourcing Consumption Value by Region (2024-2029) & (USD Million)
Table 5. ADP Company Information, Head Office, and Major Competitors
Table 6. ADP Major Business
Table 7. ADP Business Processes Outsourcing Product and Solutions
Table 8. ADP Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 9. ADP Recent Developments and Future Plans
Table 10. Teleperformance Company Information, Head Office, and Major Competitors
Table 11. Teleperformance Major Business
Table 12. Teleperformance Business Processes Outsourcing Product and Solutions
Table 13. Teleperformance Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 14. Teleperformance Recent Developments and Future Plans
Table 15. Concentrix Company Information, Head Office, and Major Competitors
Table 16. Concentrix Major Business
Table 17. Concentrix Business Processes Outsourcing Product and Solutions
Table 18. Concentrix Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 19. Concentrix Recent Developments and Future Plans
Table 20. Paychex Company Information, Head Office, and Major Competitors
Table 21. Paychex Major Business
Table 22. Paychex Business Processes Outsourcing Product and Solutions
Table 23. Paychex Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 24. Paychex Recent Developments and Future Plans
Table 25. Conduent Company Information, Head Office, and Major Competitors
Table 26. Conduent Major Business
Table 27. Conduent Business Processes Outsourcing Product and Solutions
Table 28. Conduent Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 29. Conduent Recent Developments and Future Plans
Table 30. Arvato Bertelsmann Company Information, Head Office, and Major Competitors
Table 31. Arvato Bertelsmann Major Business
Table 32. Arvato Bertelsmann Business Processes Outsourcing Product and Solutions
Table 33. Arvato Bertelsmann Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 34. Arvato Bertelsmann Recent Developments and Future Plans
Table 35. TCS Company Information, Head Office, and Major Competitors
Table 36. TCS Major Business
Table 37. TCS Business Processes Outsourcing Product and Solutions
Table 38. TCS Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 39. TCS Recent Developments and Future Plans
Table 40. DXC Technologies Company Information, Head Office, and Major Competitors
Table 41. DXC Technologies Major Business
Table 42. DXC Technologies Business Processes Outsourcing Product and Solutions
Table 43. DXC Technologies Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 44. DXC Technologies Recent Developments and Future Plans
Table 45. Accenture Company Information, Head Office, and Major Competitors
Table 46. Accenture Major Business
Table 47. Accenture Business Processes Outsourcing Product and Solutions
Table 48. Accenture Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 49. Accenture Recent Developments and Future Plans
Table 50. HCL Technologies Limited Company Information, Head Office, and Major Competitors
Table 51. HCL Technologies Limited Major Business
Table 52. HCL Technologies Limited Business Processes Outsourcing Product and Solutions
Table 53. HCL Technologies Limited Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 54. HCL Technologies Limited Recent Developments and Future Plans
Table 55. Genpact Company Information, Head Office, and Major Competitors
Table 56. Genpact Major Business
Table 57. Genpact Business Processes Outsourcing Product and Solutions
Table 58. Genpact Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 59. Genpact Recent Developments and Future Plans
Table 60. Amdocs Ltd Company Information, Head Office, and Major Competitors
Table 61. Amdocs Ltd Major Business
Table 62. Amdocs Ltd Business Processes Outsourcing Product and Solutions
Table 63. Amdocs Ltd Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 64. Amdocs Ltd Recent Developments and Future Plans
Table 65. IBM Company Information, Head Office, and Major Competitors
Table 66. IBM Major Business
Table 67. IBM Business Processes Outsourcing Product and Solutions
Table 68. IBM Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 69. IBM Recent Developments and Future Plans
Table 70. First source Solutions Company Information, Head Office, and Major Competitors
Table 71. First source Solutions Major Business
Table 72. First source Solutions Business Processes Outsourcing Product and Solutions
Table 73. First source Solutions Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 74. First source Solutions Recent Developments and Future Plans
Table 75. Intelenet Global Services Company Information, Head Office, and Major Competitors
Table 76. Intelenet Global Services Major Business
Table 77. Intelenet Global Services Business Processes Outsourcing Product and Solutions
Table 78. Intelenet Global Services Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 79. Intelenet Global Services Recent Developments and Future Plans
Table 80. Capgemini SE Company Information, Head Office, and Major Competitors
Table 81. Capgemini SE Major Business
Table 82. Capgemini SE Business Processes Outsourcing Product and Solutions
Table 83. Capgemini SE Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 84. Capgemini SE Recent Developments and Future Plans
Table 85. China Customer Relations Centers Inc Company Information, Head Office, and Major Competitors
Table 86. China Customer Relations Centers Inc Major Business
Table 87. China Customer Relations Centers Inc Business Processes Outsourcing Product and Solutions
Table 88. China Customer Relations Centers Inc Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 89. China Customer Relations Centers Inc Recent Developments and Future Plans
Table 90. China Data Group Co., Ltd Company Information, Head Office, and Major Competitors
Table 91. China Data Group Co., Ltd Major Business
Table 92. China Data Group Co., Ltd Business Processes Outsourcing Product and Solutions
Table 93. China Data Group Co., Ltd Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 94. China Data Group Co., Ltd Recent Developments and Future Plans
Table 95. Chinasoft International Co., Ltd Company Information, Head Office, and Major Competitors
Table 96. Chinasoft International Co., Ltd Major Business
Table 97. Chinasoft International Co., Ltd Business Processes Outsourcing Product and Solutions
Table 98. Chinasoft International Co., Ltd Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 99. Chinasoft International Co., Ltd Recent Developments and Future Plans
Table 100. Infosys Ltd (Infosys BPM) Company Information, Head Office, and Major Competitors
Table 101. Infosys Ltd (Infosys BPM) Major Business
Table 102. Infosys Ltd (Infosys BPM) Business Processes Outsourcing Product and Solutions
Table 103. Infosys Ltd (Infosys BPM) Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 104. Infosys Ltd (Infosys BPM) Recent Developments and Future Plans
Table 105. M and Y Global Services Company Information, Head Office, and Major Competitors
Table 106. M and Y Global Services Major Business
Table 107. M and Y Global Services Business Processes Outsourcing Product and Solutions
Table 108. M and Y Global Services Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 109. M and Y Global Services Recent Developments and Future Plans
Table 110. Northking Information Technology Co., Ltd Company Information, Head Office, and Major Competitors
Table 111. Northking Information Technology Co., Ltd Major Business
Table 112. Northking Information Technology Co., Ltd Business Processes Outsourcing Product and Solutions
Table 113. Northking Information Technology Co., Ltd Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 114. Northking Information Technology Co., Ltd Recent Developments and Future Plans
Table 115. Wipro Ltd Company Information, Head Office, and Major Competitors
Table 116. Wipro Ltd Major Business
Table 117. Wipro Ltd Business Processes Outsourcing Product and Solutions
Table 118. Wipro Ltd Business Processes Outsourcing Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 119. Wipro Ltd Recent Developments and Future Plans
Table 120. Global Business Processes Outsourcing Revenue (USD Million) by Players (2018-2023)
Table 121. Global Business Processes Outsourcing Revenue Share by Players (2018-2023)
Table 122. Breakdown of Business Processes Outsourcing by Company Type (Tier 1, Tier 2, and Tier 3)
Table 123. Market Position of Players in Business Processes Outsourcing, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2022
Table 124. Head Office of Key Business Processes Outsourcing Players
Table 125. Business Processes Outsourcing Market: Company Product Type Footprint
Table 126. Business Processes Outsourcing Market: Company Product Application Footprint
Table 127. Business Processes Outsourcing New Market Entrants and Barriers to Market Entry
Table 128. Business Processes Outsourcing Mergers, Acquisition, Agreements, and Collaborations
Table 129. Global Business Processes Outsourcing Consumption Value (USD Million) by Type (2018-2023)
Table 130. Global Business Processes Outsourcing Consumption Value Share by Type (2018-2023)
Table 131. Global Business Processes Outsourcing Consumption Value Forecast by Type (2024-2029)
Table 132. Global Business Processes Outsourcing Consumption Value by Application (2018-2023)
Table 133. Global Business Processes Outsourcing Consumption Value Forecast by Application (2024-2029)
Table 134. North America Business Processes Outsourcing Consumption Value by Type (2018-2023) & (USD Million)
Table 135. North America Business Processes Outsourcing Consumption Value by Type (2024-2029) & (USD Million)
Table 136. North America Business Processes Outsourcing Consumption Value by Application (2018-2023) & (USD Million)
Table 137. North America Business Processes Outsourcing Consumption Value by Application (2024-2029) & (USD Million)
Table 138. North America Business Processes Outsourcing Consumption Value by Country (2018-2023) & (USD Million)
Table 139. North America Business Processes Outsourcing Consumption Value by Country (2024-2029) & (USD Million)
Table 140. Europe Business Processes Outsourcing Consumption Value by Type (2018-2023) & (USD Million)
Table 141. Europe Business Processes Outsourcing Consumption Value by Type (2024-2029) & (USD Million)
Table 142. Europe Business Processes Outsourcing Consumption Value by Application (2018-2023) & (USD Million)
Table 143. Europe Business Processes Outsourcing Consumption Value by Application (2024-2029) & (USD Million)
Table 144. Europe Business Processes Outsourcing Consumption Value by Country (2018-2023) & (USD Million)
Table 145. Europe Business Processes Outsourcing Consumption Value by Country (2024-2029) & (USD Million)
Table 146. Asia-Pacific Business Processes Outsourcing Consumption Value by Type (2018-2023) & (USD Million)
Table 147. Asia-Pacific Business Processes Outsourcing Consumption Value by Type (2024-2029) & (USD Million)
Table 148. Asia-Pacific Business Processes Outsourcing Consumption Value by Application (2018-2023) & (USD Million)
Table 149. Asia-Pacific Business Processes Outsourcing Consumption Value by Application (2024-2029) & (USD Million)
Table 150. Asia-Pacific Business Processes Outsourcing Consumption Value by Region (2018-2023) & (USD Million)
Table 151. Asia-Pacific Business Processes Outsourcing Consumption Value by Region (2024-2029) & (USD Million)
Table 152. South America Business Processes Outsourcing Consumption Value by Type (2018-2023) & (USD Million)
Table 153. South America Business Processes Outsourcing Consumption Value by Type (2024-2029) & (USD Million)
Table 154. South America Business Processes Outsourcing Consumption Value by Application (2018-2023) & (USD Million)
Table 155. South America Business Processes Outsourcing Consumption Value by Application (2024-2029) & (USD Million)
Table 156. South America Business Processes Outsourcing Consumption Value by Country (2018-2023) & (USD Million)
Table 157. South America Business Processes Outsourcing Consumption Value by Country (2024-2029) & (USD Million)
Table 158. Middle East & Africa Business Processes Outsourcing Consumption Value by Type (2018-2023) & (USD Million)
Table 159. Middle East & Africa Business Processes Outsourcing Consumption Value by Type (2024-2029) & (USD Million)
Table 160. Middle East & Africa Business Processes Outsourcing Consumption Value by Application (2018-2023) & (USD Million)
Table 161. Middle East & Africa Business Processes Outsourcing Consumption Value by Application (2024-2029) & (USD Million)
Table 162. Middle East & Africa Business Processes Outsourcing Consumption Value by Country (2018-2023) & (USD Million)
Table 163. Middle East & Africa Business Processes Outsourcing Consumption Value by Country (2024-2029) & (USD Million)
Table 164. Business Processes Outsourcing Raw Material
Table 165. Key Suppliers of Business Processes Outsourcing Raw Materials
List of Figures
Figure 1. Business Processes Outsourcing Picture
Figure 2. Global Business Processes Outsourcing Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 3. Global Business Processes Outsourcing Consumption Value Market Share by Type in 2022
Figure 4. CRM (Customer Relationship Management) BPO
Figure 5. HRO (Human Resources Outsourcing) BPO
Figure 6. Finance and Administration (F&A) BPO
Figure 7. Other BPO Services
Figure 8. Global Business Processes Outsourcing Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 9. Business Processes Outsourcing Consumption Value Market Share by Application in 2022
Figure 10. Bank Picture
Figure 11. Medical Insurance Picture
Figure 12. Retail Picture
Figure 13. Information Technology and Telecommunications Picture
Figure 14. Other Picture
Figure 15. Global Business Processes Outsourcing Consumption Value, (USD Million): 2018 & 2022 & 2029
Figure 16. Global Business Processes Outsourcing Consumption Value and Forecast (2018-2029) & (USD Million)
Figure 17. Global Market Business Processes Outsourcing Consumption Value (USD Million) Comparison by Region (2018 & 2022 & 2029)
Figure 18. Global Business Processes Outsourcing Consumption Value Market Share by Region (2018-2029)
Figure 19. Global Business Processes Outsourcing Consumption Value Market Share by Region in 2022
Figure 20. North America Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 21. Europe Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 22. Asia-Pacific Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 23. South America Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 24. Middle East and Africa Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 25. Global Business Processes Outsourcing Revenue Share by Players in 2022
Figure 26. Business Processes Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2022
Figure 27. Global Top 3 Players Business Processes Outsourcing Market Share in 2022
Figure 28. Global Top 6 Players Business Processes Outsourcing Market Share in 2022
Figure 29. Global Business Processes Outsourcing Consumption Value Share by Type (2018-2023)
Figure 30. Global Business Processes Outsourcing Market Share Forecast by Type (2024-2029)
Figure 31. Global Business Processes Outsourcing Consumption Value Share by Application (2018-2023)
Figure 32. Global Business Processes Outsourcing Market Share Forecast by Application (2024-2029)
Figure 33. North America Business Processes Outsourcing Consumption Value Market Share by Type (2018-2029)
Figure 34. North America Business Processes Outsourcing Consumption Value Market Share by Application (2018-2029)
Figure 35. North America Business Processes Outsourcing Consumption Value Market Share by Country (2018-2029)
Figure 36. United States Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 37. Canada Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 38. Mexico Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 39. Europe Business Processes Outsourcing Consumption Value Market Share by Type (2018-2029)
Figure 40. Europe Business Processes Outsourcing Consumption Value Market Share by Application (2018-2029)
Figure 41. Europe Business Processes Outsourcing Consumption Value Market Share by Country (2018-2029)
Figure 42. Germany Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 43. France Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 44. United Kingdom Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 45. Russia Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 46. Italy Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 47. Asia-Pacific Business Processes Outsourcing Consumption Value Market Share by Type (2018-2029)
Figure 48. Asia-Pacific Business Processes Outsourcing Consumption Value Market Share by Application (2018-2029)
Figure 49. Asia-Pacific Business Processes Outsourcing Consumption Value Market Share by Region (2018-2029)
Figure 50. China Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 51. Japan Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 52. South Korea Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 53. India Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 54. Southeast Asia Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 55. Australia Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 56. South America Business Processes Outsourcing Consumption Value Market Share by Type (2018-2029)
Figure 57. South America Business Processes Outsourcing Consumption Value Market Share by Application (2018-2029)
Figure 58. South America Business Processes Outsourcing Consumption Value Market Share by Country (2018-2029)
Figure 59. Brazil Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 60. Argentina Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 61. Middle East and Africa Business Processes Outsourcing Consumption Value Market Share by Type (2018-2029)
Figure 62. Middle East and Africa Business Processes Outsourcing Consumption Value Market Share by Application (2018-2029)
Figure 63. Middle East and Africa Business Processes Outsourcing Consumption Value Market Share by Country (2018-2029)
Figure 64. Turkey Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 65. Saudi Arabia Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 66. UAE Business Processes Outsourcing Consumption Value (2018-2029) & (USD Million)
Figure 67. Business Processes Outsourcing Market Drivers
Figure 68. Business Processes Outsourcing Market Restraints
Figure 69. Business Processes Outsourcing Market Trends
Figure 70. Porters Five Forces Analysis
Figure 71. Manufacturing Cost Structure Analysis of Business Processes Outsourcing in 2022
Figure 72. Manufacturing Process Analysis of Business Processes Outsourcing
Figure 73. Business Processes Outsourcing Industrial Chain
Figure 74. Methodology
Figure 75. Research Process and Data Source
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